Fredlyn Nut Company - Frequently Asked Questions

F.A.Q.

What are my shipping options?

Our new shipping rate chart has been....simplified. We thought you'd like it!

We will ship your order via Fedex Ground, Smartpost, or USPS Priority Mail, which will take from 2 to 10 working days. Please contact us (888-822-6887) for rates for expedited service.

Purchase Amount	Standard Ground Rates
$0 to $10.99	$5.95
$11.00 and up	$8.95

I have several people to send gifts to. Do I have to go through the process each time?

Yes, on our website we can only take each address as a separate order, meaning you have to tender your credit card each time. (But hey, it's still easy, you're not at the mall or the post office.) You can add a dozen or more shipping addresses to your account on our website, and simply choose a different one each time you order. This is a good way to keep track of your Christmas list.

Another quick and easy way is to send us a separate email. We are real people, and we still do things manually around here. Just list the names and addresses, what you would like to send and what you'd like on each enclosure card. We'll charge your card for the total. If you feel uncomfortable sending your credit card number, we can call you to get that information. If you have business clients to send holiday gifts to, and you have many addresses, we can email you a special template to fill out. You can send us your enclosures to include, or we can print them for you.

Can I substitute items in a giftpack?

Of course - just give us a call (713-781-2710, or outside Houston 888-822-6887) and we can work up a custom giftpack.

Are nuts good for you? What about all that fat?

Yes, they're good for you! "All that fat" is the good kind (mono- and poly-unsaturated); not to mention all the extra nutrients. They do have a lot of calories, though, so don't eat the whole pound in one day. They make a good snack to keep on hand during the day, because nuts satisfy hunger much better than junk snacks. We, here in the office, maintain our girlish figures by snacking on peanuts at lunchtime. (It's true!) See our Nutritional Value page!

Do you sell wholesale?

Yes, we supply health food stores, bakeries, restaurants, and hotels with our products in bulk. You'll need to email (sales@fredlyn.com) or fax (713-781-9543) your resale certificate to us before we can quote prices.

Do you have a physical store location?

Yes, come see us! We're located at 9350 Westpark Drive, one block west of Jeanetta between Fondren and Gessner. We're open from 8:30 to 5:00 M-F and 10:00 to 3:00 Saturdays during the year, with extended hours during the Christmas season.

When should I place my order for Christmas?

By December 10. But the ideal time is anytime after Thanksgiving. If people receive these gifts well before the holiday, they can enjoy and share them with family and friends when entertaining.

Why don't you ship out of the country?

Because it's a food item, and requires customs declarations in quintuplicate. At least for now.